NORTH WEST HAEMATOLOGY

Brand Designer
Britney Fong

Creative Director
Jacob Aflak

Studio
Creades

OVERVIEW

Creating a platform for doctors to support their local community.

During my internship at Creades, I was tasked with designing a website for North West Haematology, a new and emerging haematology clinic. The goal was to create a compelling digital platform that would communicate trust, professionalism, and accessibility to both patients and referring medical professionals.


TOOLS

  • Adobe XD

MY ROLE

As a Creative Intern I was responsible for:

  • Understanding user needs and aligning the redesign with business goals

  • Designing & prototyping the website interface

TEAM

  • Jacob (Creative Director) - Overseeing the design process from start to finish. Providing feedback on all brand elements ensuring it aligns with the clients objectives are target users.

  • Britney (Senior Graphic Designer) - Re-designing the brand identity for Absolute offices


THE CHALLENGE

As a new entrant in the healthcare sector, North West Haematology needed a strong online presence to:

  • Build credibility in a highly sensitive medical field.

  • Simplify patient communication and enable easy referrals.

  • Balance medical professionalism with an approachable and welcoming design.

  • Ensure accessibility across devices and age groups, many of whom may not be tech-savvy

THE SOLUTION

  • Clean, modern design with soft colour palettes and intuitive navigation to promote trust and ease of use

  • Clear call-to-action buttons on every page, guiding users to book consultations or request information

  • Dedicated referral section for medical professionals, with downloadable forms and contact info

  • Responsive design to ensure seamless access on mobile, tablet, and desktop devices

Optimised for responsiveness, accessibility, and clarity

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